Shipping Policy

All orders placed before 4pm on weekdays are dispatched the same day.

FREE Next Day Delivery on all orders over £50
We aim to make your shopping experience easy and hassle-free. That’s why we offer FREE
Express Delivery (next business day) on all orders over £50.

Orders placed before 4pm on weekdays are dispatched the same day via our next day
delivery service. Orders placed after the courier collection cut-off time will be sent out the
next working day.

Dispatch days are Monday to Friday. Orders placed after 4pm on Friday will be dispatched
on the next working day (Monday).

For orders under £50 there will be a standard delivery cost of £2.99 in mainland UK.
Standard delivery takes 2-3 working days. You can upgrade to Express Delivery (next
working day) for an additional £2.00 during checkout by selecting your preferred shipping
method.

Discretion:
Please note that once orders are dispatched via third-party courier services, the company
has no control over the delivery process. While we dispatch orders promptly, any delays
beyond our control are not our responsibility. Customers are advised to update their delivery preferences, such as nominating a safe place, to avoid missed deliveries.

A tracking link will be provided via email once your order is dispatched.
It is the customer's responsibility to inspect the goods upon receipt. Any damages or issues must be reported to the seller within 24 hours of delivery. Failure to notify us within this
period may result in the denial of any claims for replacement or reimbursement.

Next Day AM Service / Saturday Delivery:
If your delivery is urgent, please contact us. We also offer Next Day AM Service and
Saturday Delivery at an additional cost. We will do our best to meet your timing
requirements.

While 99% of deliveries are successfully made the next working day, operational delays with courier companies can occur beyond our control. We cannot be held liable for any loss of business due to third-party delays. For specific delivery needs, please email us before placing your order to ensure delivery
timings suit your event.

Orders to Northern Ireland, the Channel Islands, and the Scottish Highlands may take extra
time due to remote location transport delays.

Customers outside the UK mainland should note that customs duties and taxes may apply
upon arrival in your country. Please be prepared to pay these if applicable.